Thursday, March 24, 2016

Your Frequently Asked Questions Answered Here

The Greater Keller Women's Club Foundation has comprised a list of "Frequently Asked Questions" to help make your attendance at the 2016 Garden of Roses: Roses & Pearls Champagne Brunch & Auction more enjoyable.

Where is the venue?
As it has been since 1998, the Garden of Roses Fundraiser will be hosted on the 9th Floor, The Speedway Club at the Texas Motor Speedway Club located at 3545 Lone Star Circle, Fort Worth, TX 76177. Click here for directions.

What time should I arrive?
Doors open at 10am on Saturday, April 2, 2016.

Where do I park?
Self-parking is available in the Express Parking lot directly in front of The Speedway Club. Alternatively, valet parking is available for $10 tip included (cash only).

Where is registration?
The registration desk will be located on the 9th floor past the lobby doors at the end of the foyer.

Will I be assigned a bidder number?
Yes, each person is assigned a bidder number which will be provided to you upon check-in and labeled on your program. You will also receive a text message immediately after check-in with your bidder number and a link to the mobile bidding site.

Do I need to provide my credit card upon check-in so that I can bid and have access to convenient check-out?
You most certainly can provide your credit card information as you're checking in, and everything that you've bid on and won will be conveniently added charged to your card upon checkout.  However, it is not necessary to provide a credit card -- you can certainly pay for items won by check or cash.

When will the brunch be served?
There will be a variety of food stations open immediately after the doors open.  You may shop first then eat, OR eat then shop, OR eat & shop throughout the morning!

What can I expect on the brunch menu?
Omelet Station ~ Spinach and Fontina Frittatas ~ Belgian Waffles ~ Assorted All Butter Danishes and House Baked Muffins ~ Cedar Plank Salmon with Fennel Salad ~ Monte Cristo Sandwiches with Warm Maple Syrup ~ Herb Roasted Potatoes ~ Buttered Asparagus, Carrots and Sugar Snap Peas ~ Southern Salad ~ Pasta Station ~ Chocolate Cream Pie Tartlets ~ Peach Crumble Tartlets with Cinnamon Whipped Cream ~ Assorted Mini Petit Fours ~ Sliced Seasonal Fruit and Berries

What events can I expect during the day?
There will be a number of exciting auction events throughout the day:
  • Silent Auction: there will be an extraordinary array of silent auction items from jewelry, home decor, lamps, artwork, gift baskets filled with fantastic goodies, gift certificates and products from some of your favorite retails shops and service providers.

  • Raffle: with a list of 8 amazing raffle items, you'll want multiple tickets in each bowl. Raffle tickets are $5 each or 5 for $20 (cash or check only).

  • Wine Pull: for $20 (cash only) you can take your pick of an array of wines.

  • Restaurant Tree: Thirty-nine (39) fabulous area restaurants have donated gift cards to this year's restaurant tree. For a donation of $25 (cash or check only), you'll get to select a birdie from the restaurant tree which contains a restaurant gift card for at least $25 and in some cases up to $100.

  • Live Auction: there are ten (10) fantastic live auction items that you'll definitely want to have your credit card ready!
What if I didn’t bring enough cash?
There is an ATM machine on the 2nd floor of the Speedway Club for your convenience.

How do I bid?
Once you've registered and assigned a bidder number, you'll receive an email notification. [Don't have a phone or mobile device with you?  No worries - we'll have 'Bidding Buddies' standing by to bid for you - you'll simply provide your bidder number.]

Found an item that you REALLY want, but don't want to keep checking back at the table to see if you're out-bid? With mobile bidding, you'll receive an automatic notification if someone bids higher than you. 

It's easy as 1-2-3! 

Step One - Click on the link that was sent to you via text message.

Step Two - Click on the Yes icon right below your name.

Step Three - Start Bidding.
·         A few things to keep in mind.
o    Your bid number and table assignment appear right below your name.
o    The welcome message can come to by text or email, both formats will take you to the same web page.
o    You can open the link on your smart phone, tablet or laptop.
o    Greater Giving Online Bidding will automatically adjust to your device.
o    Any device with a browser will work.
o    With Greater Giving Online Bidding there is no need to download any sort of an App.
o    It operates within your web browser meaning that everyone will have the same experience regardless of your type of device.

What if I my phone isn't compatible for mobile bidding?
We’ll have a number of ‘Bidding Buddies’ available throughout the event that will be able to cast a bid for you. You’ll just need to provide them with your bidder number, which will be labeled on the program provided when you check-in. Bidding Buddies will be identified the day of the event.

When and Where do I check-out?

  • Checkout will begin immediately upon the close of the Live Auction and once the Raffle Drawings have taken place.
  • If you provided a credit card to hold on your account when you registered, check-out will definitely be a breeze.  You'll go to check-out desk located at the same area as registration and one of our cashiers will confirm your purchases and print a receipt so that you can collect your items.

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